The Right to Repair
At Optimal, we believe in empowering our customers. This begins with a simple, accessible design. It's followed with supporting your right to repair. That's why we're strong advocates for the Right to Repair movement.
What does Right to Repair mean? It means you have the freedom to repair your own appliances and devices, whether you choose to do it yourself or hire an independent technician.
We believe you should have access to:
- Replacement Parts: We're committed to making easy swap parts readily available.
- Repair Information: We provide the resources to help you understand your equipment, with live in house customer support.
- Diagnostic Tools: We support open access to diagnostic tools, enabling you and independent technicians to troubleshoot and repair your appliances effectively.
Why is Right to Repair important?
- Saves You Money: Avoid costly manufacturer repairs or premature replacements.
- Reduces Waste: Extends the lifespan of your appliances, minimizing environmental impact.
- Gives You Control: You decide how and where to get your appliances fixed.
Our commitment to Right to Repair is about more than just providing access to parts and information. It's about respecting your ownership and empowering you to make informed decisions about your appliances.
We're proud to stand with our customers.
Sincerely,
The Optimal Team
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