My Cart
Your Shopping Cart is Empty
Swap your Tankless for a Smart Tankless!
|
posted by Nicholas Cardoso
Hello, you progressive tankless water heater user. Can we interest you in a swap? It’ll be easy.
You’ve already done the math on the benefits that come with electric tankless and know what it’s like to have continuous hot water. You’re already saving up to half on your water heating costs, and have more closet space to play with. Well done!
We wish your electric tankless water heater a long life. Most brands on the market offer a 1-year warranty to cover the parts and 5-year warranty on the heat exchanger. Warranties are meant to reflect the expected lifetime of the product, that's why we offer a 25 year warranty. Unless your tankless is Optimal°, it’s not expected to last long.
The main failure point in electric tankless products is the flow sensor. It’s a spinning paddle that regularly gets stuck, or the electronics get corroded from water intrusion. In most cases, they are not serviceable in the field, so if (or when) it fails after a year, you’ll have to buy a whole new heater. This is an example of built-in obsolescence, or planned failure. That’s not optimal.
Optimal parts are different. We are the only brand to offer patented ultrasonic flow sensing technology. This eliminates moving parts and components susceptible to water damage. It includes smart diagnostics, backed up with a knowledgeable, in-house support team that cares about your comfort.
Making products that last is optimal. By replacing an electric tank with a tankless you made an investment into your home. Having the best warranty available to protect that investment is optimal. The cost of replacing your heater even once can erase the savings you’ve earned from tankless water heating.
The Optimal residential warranty covers the heat exchanger and the parts (excluding the elements) for 25-years. We want this to be the last water heater you’ll ever need. Element scaling from hard water is not covered by the warranty. Regular maintenance by flushing the unit is strongly encouraged in areas of hard water.
Optimal diagnostics include a function that recognizes when the elements are losing their heating power so users can avoid further damage and our support team can more easily assist with any resolutions. With the Opti+ wireless models, this information can be accessed directly from the Opti App.
Hot water shouldn’t be a headache. Our team is here if you need us. You probably won’t need us. We appreciate every single one of our customers and if you never call us with a problem, we’ll consider that good news. If you do, rest assured, we’ll do everything we can to resolve it quickly.
So, don’t wait! Statistically, only 35% of people pre-plan their water heater replacement. The other 65% wait until they experience what the industry refers to as an “Ah shit” moment. These can be small like “Ah shit, that water was cold”, or the more serious “Ah shit, I have water damage.”
If you notice any change in the performance of your electric tankless, don’t wait for that moment of failure.
0 comments